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Ergohuman Australia ABN 30 632 498 590 is an online retailer of the globally recognised Ergohuman range of ergonomic office chairs in Australia.

Please find information regarding our Privacy Policy, Security Policy and Terms & Conditions below.

Terms & Conditions

These Terms & Conditions govern your use of the Ergohuman Australia website. By visiting the Ergohuman Australia website you accept, and agree to, the content of these Terms & Conditions. We reserve the right to change the Terms & Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your statutory rights.

Terms of Service

When you place an order via our website (www.ergohuman.com.au) we will treat that action as an offer to buy. Once the order is placed you will receive confirmation in the form of an email and at this time we enter into a contract with you.

Privacy Policy

Ergohuman Australia values our relationship with you and/or your company. We recognise that you may be concerned about our collection, use, and disclosure of your personally identifiable information that we may collect when you use our site. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. If you have any questions or comments regarding this Privacy Policy, please contact us via our contact us page.

Our Commitment to Online Security
Your personal information is treated with the greatest of care. Sensitive payment information such as credit card details are NEVER stored on the Internet with our system. All online payments are processed by Paypal's secure payment gateway so our company will never see or store your payment information.

How Your Information May Be Shared
We never sell or rent your personal information. Ergohuman Australia may release personal information under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
- Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
- To appropriate persons, where your communication suggests possible harm to others.
- Delivery information to warehouse to fulfil orders.

Passwords
You are responsible for all actions taken with your email address and password. Therefore we do not recommend that you disclose your Ergohuman Australia password to any third parties. If you choose to share your email address and password or your information with third parties to provide you additional services, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.

Cookies
Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you use our web site. We use cookies to improve page load times and speed up the ordering process. Cookies are widely used on most major web sites.Ergohuman Australia mostly uses "session" cookies, which are removed from your computer once you leave the Ergohuman Australia website. These are used so our site can remember that you have logged in already and remember if you have items in your shopping cart.

Updates to our Information Practices
Ergohuman Australia reserves the right to add to, delete or change these terms because of frequent changes in internet technology and applicable law. As such, you should check this privacy policy from time to time for such changes.

Security Policy

We make sure your personal information is kept safe and secure by utilising SSL encryption and a secure payment gateway to process online payments.

SSL Security
Our site is secured by SSL 256-bit data encryption to ensure your personal information is kept private and secure during the ordering process. SSL stands for Secure Sockets Layer and are cryptographic protocols that are designed to provide communication security over the Internet. The use of certificates from point A (your computer) to point B (our website) ensures data can only be read by these two points eliminating the possibility a third party can gain access to this information during transmission. During checkout you can see your browsers address change from "http" to "https" which means data is being encrypted.

Online Payments

We utilise secure payment gateways to process credit card payments in real time. This means we never see or store your financial information and your payment is confirmed instantaneously. By never viewing or storing your payment information we eliminate the chances your payment information can be accessed. If you pay through Paypal we reserve the right to deduct a fee on refunds to cover the fee charged by Paypal.

Have a Question?

Our team is here to help. Please complete our contact form so we can assist you with your enquiry. Response time is usually within 24 hours. Alternatively give us a call on 02 8355 1949 Mon-Fri 9am-5pm.